Terms of Service
Terms & Conditions
This contract describes the general terms and conditions (hereinafter only "TERMS AND CONDITIONS") applicable to the use of the contents, products, and services offered through the website www.grekowear.com (hereinafter, "WEBSITE"), of which Greko is the owner (hereinafter, “OWNER”). Any person who wishes to access or make use of the website or the services offered therein may do so subject to these TERMS AND CONDITIONS, as well as to the policies and principles incorporated in this document. In any case, any person who doesn’t accept these terms and conditions must refrain from using the WEBSITE and/or purchasing the products and services that may be offered.The purpose of these TERMS AND CONDITIONS is to regulate the access and use of the WEBSITE, understood by this any type of content,product, or service that is available to the general public within the domain: www.grekowear.com.The OWNER reserves the right to modify at any time and without prior notice, the presentation, contents, functionality, products, services, and configuration that could be contained in the WEBSITE. In this sense, the USER acknowledges and accepts that Greko may at any time interrupt, deactivate, or cancel any of the elements that make up the WEBSITE or access to them. Access to part of the contents and servicesof the WEBSITE may be made before subscription or prior registration of the USER. The WEBSITE is aimed exclusively at people who are of legal age (according to their country of origin); In this sense, Greko declines any responsibility for the breach of this requirement.It is made known to the USER that the OWNER may administer or manage the WEBSITE directly or through a third company, which does not modify in any sense what is established in these TERMS AND CONDITIONS.The only access to the WEBSITE does not imply the establishment of any type of relationship between the OWNER and the USER. The WEBSITE is exclusive to people who are of legal age, the USER declares to be of legal age and have the necessary legal capacity to be subject to these TERMS AND CONDITIONS.
Changes of Price
Greko reserves the right to increase, decrease, or make any type of
modification in its prices as it is convenient without prior notice.
However, it will respect the orders that have been placed and paid in
time before the change.
Delivery of Orders & Shipping
At Greko, each garment that is made is personalized; we don't have an inventory of products. At the moment the CUSTOMER places and pays for their order, Greko begins the manufacturing process according to the colors and sizes that the CUSTOMER previously chose. The deliverytime can take from 25 to 27 business days, which may vary if Greko is running a special promotion campaign. If this is the case, Greko undertakes to notify the CLIENTS. Shipments are made through a third party, FedEx. When Greko delivers a package to FedEx, the customer will receive an email with their tracking number so they can track their order. They can also check it on the WEBSITE by entering their username and password. FedEx considers a business day from Monday to Friday, that is, except Saturdays, Sundays, and holidays.
Cancellation of Orders
Because Greko does not have inventories and each CUSTOMER personalizes the garments they choose in their order, WE DO NOT ACCEPT PRODUCT CANCELLATIONS. Once the CLIENT places and pays for their order, the production of their garment begins.Greko may make exceptions as long as the fabric has not been cut. In case of any modification to the order, it must be requested via email and/or social networks, either Instagram or Facebook, within a period of 48 hours after making the purchase. After this time, no modification can be made to the order. In case of cancellations, the CLIENT must notify immediately through the aforementioned methods describing the reason for which they wish to cancel their order. Greko reserves the right to decide whether or not it can cancel according to the productionprocess in which the garment is located and/or the reasons that the CLIENT explains for wishing to cancel the order. However, Greko WILL NOT MAKE CASH REFUNDS; if an order cancellation proceeds, the money will remain as a balance in favor of the CLIENT’s account and can be used at any time.
Returns
Product returns apply only and exclusively when the garment has a defect in seams, the fabric is torn or defective, or there are errors in size or color according to the order that the CLIENT made. If so, Greko will agree directly with the CLIENT on the steps that follow.
Important note:
If upon receipt of your package, your order requires any clarification based on the aforementioned specifications, it can only be made within the first 7 business days of receiving it. After that date, Greko will not be able to make it valid.